123 Autorent

Tallinn, Harjumaa



Latest review:

"For fairness, I want to note that the company has now returned the money that was due, after a credit card charge dispute process. I can... (3.0)" Arvioi

Tallinn, Harjumaa

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123 Autorent / Esittely

A Group - Ford Ka
B Group - Peugeot 207
B Group - Renault Clio
B+ Group - Renault Clio
C Group - Ford Focus STW
C Group - Opel Astra
C Group - Toyota Corolla
D Group - Ford Mondeo
D+ Group - Honda Accord
E Group - Ford Mondeo
E+ Group - Mazda 6
F+ Group - Ford Galaxy
F+ Group - Voyager
Lux Group - MB E 320

Jeep Group - BMW X5

G Group - Renault Trafic
G Group - VW Caravelle
H Group - MB Sprinter
H Group - Renault Master

Lähetä sähköposti



Bryan Bradley
Arvio: 3.0

For fairness, I want to note that the company has now returned the money that was due, after a credit card charge dispute process. I can only hope this was mainly a question of misunderstanding and miscommunication, plus rather aggressive dealing with an unsatisfied customer. (19.10.2011)

Bryan Bradley
Arvio: 1.0

In addition to the rental fee, the company 'mistakenly' charged another 600 euros to credit card - they promised to refund the money but in fact did nothing except stop answering emails... Three months later, looks like only option for getting money back is to take them to court. (By the way, very clever how they add messages here to boost their average rating.) (21.09.2011)

Sergio Martinez Martos
Arvio: 5.0

I woluld like to thank the company for any inconvenience and time that I have missed. I am very happy with your services because you have solved the question very quickly. Sergio Martinez Martos (15.08.2011)

Quickrent & Transfer
Arvio: 5.0

Dear Sergio Martinez Martos, we are happy you sent us an email, so we can finally reach you. We tried to reach you by phone, but didn't success. We have enclosed the attachment, that shows you have been speeding on the Tallinn-Pärnu-Ikla highway and the speeding radar have made you a speeding penalty. And according to the agreement we have been charged from your credit card 35€ +24€ = 59€ Thank you! (14.08.2011)

Griselda EScrigas
Arvio: 5.0

I have the same problem. The company has effected a supplementary post without warning myself. They have get of of my credit card 60 Euros more without giving me any explanation. . At the moment I have annulled the credit targeta. But I don\'t knou how to make de reclamacion. (13.08.2011)

Bryan Bradley
Arvio: 1.0

Illegally charged 600 euros to credit card (in addition to the rental fee), later gave various conflicting (and unjustified) explanations for this 'mistake' and promised to 'recredit' the amount. More than a month later they have not yet rectified, the owner Enn Narrusson takes weeks to answer e-mails, and even then does so without addressing the problem or solving it. Moreover, service during the rental period itself was terrible - we were renting in Lithuania for use in Lithuania only but (without informing us until after signing the contract) they gave us a car registered in Estonia, which had no spare tire (we also only discovered this when one tire went flat). As we waited several hours on a busy highway they couldn't figure out what to suggest, finally saying only "you should call the Mazda service center in Estonia" ! A real nightmare. As I understand from an internet search, the same person(s) had other rental companies that no longer exist... (17.07.2011)

Magnus Nohl
Arvio: 5.0

I totally disagree with Mark. We have rented from them several times and never had problems with them. Also we have suggested them to our other friends in Germany. I think Tallink has decided right to cooperate with them. They are quick and good service with new cars. I really do suggest them to everybody! Thank you Quickrent & Transfer or 123 Autorent (30.09.2010)

Arvio: 5.0

Kui oleme kelleltki mingi raha põhjuseta kinni pidanud võtab pank selle tagasi ilma küsimata et kas võib, aga kui inimene on ise teinud autole vigastuse ja see on põhjendatud siis pole põhjust olla kibestunud kui kahju kinni tuleb maksta. Igal juhul pole võimalik kelleltki läbi panga raha varastada nagu klient väidab. Lisaks pole tegu meie firma rendinumbriga seega on siin miskit valesti läinud. (30.09.2010)

Mark Kirchner
Arvio: 1.0

Initially several times was forced to wait for them... like several hours... Tried to charge for everything. Finally they stole more than 400 eur from card, claiming as for gas - still not returned. avoid by any means PS! too bad for Tallink reputation - as them fraudsters office - Quickrent in Tallink hotel lobby. Though dunno if a Tallink a reputable company anyway cause havent heard about them before this trip. (29.09.2010)

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